Brin Solutions

Legal

Terms of Service

Last updated: August 17, 2026 Effective: August 17, 2026 Status: Revised August 17, 2026 to describe Brin's hosted service. The revised sections are under counsel review. The arbitration provision (Section 12), copyright complaints (Section 13), warranty and liability terms (Sections 7 and 8), and business address (Section 15) are unchanged from the counsel-reviewed text.

Plain-language summary

By using Brin, you agree to these terms. The short version:

  • Brin is a productivity tool. It is not a licensed professional. John, the AI features, and any suggestions Brin gives you are not legal, medical, financial, tax, or investment advice.
  • You are responsible for what you do with Brin's output. Always use your own judgment.
  • Brin is provided "as is" with no warranties. Our total liability to you is capped at what you paid us in the last twelve months (or US$100 if you paid nothing).
  • Brin is a paid subscription. It renews monthly until you cancel, and fees are not refundable, though you keep access through any period you have already paid for.
  • You own the content you create in Brin. We do not claim any rights to your tasks, notes, or knowledge base.
  • Don't use Brin for anything illegal or harmful.
  • Disputes are resolved by individual arbitration, not class actions. You can opt out within 30 days of accepting.

The rest of this document states the above more formally.

1. Acceptance

These Terms of Service (the "Terms") form a binding agreement between you ("you," "your," or "user") and Brin Solutions ("Brin," "we," "us," or "our"). By accessing or using Brin, you agree to these Terms. If you do not agree, do not use Brin.

If you are using Brin on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

Brin Solutions is a United States company. Your use of Brin, including any payment, is a transaction with a U.S.-based company and is governed by these Terms.

2. Access and permitted use

Brin is provided as a hosted service. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use Brin through the account we issue to you, for your own business or personal productivity purposes.

You may not:

  • Resell, sublicense, rent, or lease Brin or access to it
  • Share your account credentials, or let anyone outside your organization use your workspace
  • Reverse-engineer, decompile, or disassemble Brin except to the extent this restriction is prohibited by applicable law
  • Remove any copyright, trademark, or proprietary notices
  • Use Brin to build a competing product
  • Use Brin in a way that violates any law, regulation, or third-party right

3. Fees and payment

  • Subscription. Brin is a paid subscription service. The fees, billing period, and any usage limits for your plan are the ones presented to you when you subscribe. We do not list prices in these Terms, so that this document does not have to change whenever plans do.
  • Billing and renewal. Unless your plan says otherwise, fees are billed monthly in advance, and your subscription renews automatically each month until you cancel. By subscribing, you authorize us and our payment processor to charge your payment method on each renewal.
  • Free trials. If your plan includes a free trial, the trial runs for the period stated when you sign up and converts into a paid subscription automatically at the end of it, unless you cancel before the trial ends.
  • Cancellation. You may cancel at any time. Cancelling stops the next renewal. It does not end the period you have already paid for, and you keep access until that period ends.
  • Refunds. Except where the law requires otherwise, fees are non-refundable, including for partial periods and for periods in which you did not use the service. Because access continues to the end of a period you have paid for, cancelling does not forfeit time you have already bought. We may make exceptions at our discretion; doing so once does not oblige us to do so again.
  • Failed or late payment. If a payment fails, we will let you know, and you will have 14 days to resolve it. If it is still unresolved after that, we may suspend your access until payment is made. Your workspace data is retained during a suspension, and access resumes once the account is brought current. Prolonged non-payment may lead to termination under Section 10.
  • Price changes. We may change our fees. We will give you at least 30 days' notice before a change takes effect, and it will apply from your next renewal. If you do not agree to a change, you may cancel before it takes effect.
  • Taxes. Fees are exclusive of sales, use, VAT, and similar taxes. Where we are required to collect them, they will be added to your invoice. You remain responsible for taxes on your own income or business.
  • Payment processing. Payments are handled by our payment processor. We do not receive or store your full card details. See the Privacy Policy and /sub-processors.

4. Your account and your data

  • Your account. You are responsible for maintaining the security of your Brin login and for activity that occurs under it. Tell us promptly at privacy@brinsolutions.com if you believe your account has been accessed without your permission.
  • Your data. You own the tasks, notes, knowledge base entries, projects, leads, and other content you create in or upload to Brin. We do not claim any ownership or license over your content beyond what is strictly necessary to operate the features you use.
  • Where your data lives. Brin is a hosted service, so your workspace content is stored on infrastructure we operate rather than on your own computer. How we store, protect, and retain it is described in the Privacy Policy.
  • Copies of your data. We keep backups of our systems for operational resilience. Those backups exist so we can recover the service, and are not a substitute for your own records. You may request a copy of your workspace data at any time, as described in the Privacy Policy.
  • Third-party information you upload. If you put information about other people into your workspace (for example, sales leads), you are responsible for having a lawful basis to collect and use it, and for responding to those people if they exercise their rights. We process that information on your behalf, as described in the Privacy Policy.
  • AI usage. Brin provides access to the AI providers that power its AI features as part of the service. You do not need your own provider account, and those providers do not bill you separately for your use of Brin.

5. AI features and output disclaimer

Brin integrates with third-party AI providers (including Anthropic Claude and OpenAI) to power features such as John (the Chief of Staff), voice mode, planning, knowledge base extraction, and task suggestions. You acknowledge and agree:

  1. AI output is generated by a language model. It may be inaccurate, incomplete, outdated, biased, or entirely fabricated ("hallucinated"). Similar prompts may produce different answers at different times.

  2. Brin is not a licensed professional. Nothing Brin, John, or any AI feature produces constitutes:

    • Legal advice
    • Medical or health advice
    • Financial, investment, tax, or accounting advice
    • Psychological or therapeutic advice
    • Advice from any other licensed profession

    If you need professional advice, consult a qualified human professional licensed in your jurisdiction.

  3. Human-in-the-loop required. You are responsible for independently reviewing, validating, and deciding whether to act on any output Brin produces. Do not execute irreversible actions (financial transactions, sending messages, publishing content, etc.) based solely on Brin's suggestions without your own review.

  4. You are responsible for consequences. Any decision you make after using Brin is your decision. We are not responsible for outcomes that result from following (or not following) Brin's output.

  5. Provider policies apply. The AI providers we use impose usage policies on the content processed through their systems. You agree not to use Brin in a way that would cause us to breach those policies (see Section 6). The providers we currently use are listed at /sub-processors.

6. Acceptable use

You agree not to use Brin, directly or indirectly, to:

  • Violate any law, regulation, or third-party right
  • Generate or distribute content that is illegal, defamatory, harassing, hateful, or infringing
  • Generate sexual content involving minors, or content that sexualizes real people without consent
  • Generate content intended to deceive, defraud, or manipulate people (e.g., phishing, impersonation, disinformation)
  • Generate weapons, malware, or instructions for causing physical harm
  • Circumvent AI provider safety systems or rate limits
  • Collect or process personal information about third parties without a lawful basis
  • Reverse-engineer the prompts, weights, or training data of the underlying AI models
  • Interfere with Brin's operation or security

We may suspend or terminate your license if we reasonably believe you have violated this Section.

7. No warranty

Brin IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT Brin WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ITS OUTPUT WILL BE ACCURATE OR RELIABLE. WE DO NOT WARRANT ANY SPECIFIC RESULTS OR PRODUCTIVITY OUTCOMES.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the excluded warranties apply only to the minimum extent required by law.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • No indirect damages. NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

  • Liability cap. OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF Brin WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR Brin IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100.

These limitations apply regardless of the legal theory (contract, tort, statute, or otherwise) and even if any limited remedy fails its essential purpose.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the minimum extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Brin Solutions, its officers, employees, and agents from and against any claim, liability, loss, or expense (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms, (b) your violation of any law or third-party right, (c) your misuse of AI features (including prompts or content you submit), or (d) content you create or share using Brin.

10. Termination

  • By you. You may stop using Brin at any time by closing your account. Contact us at privacy@brinsolutions.com if you would like a copy of your workspace data before you do.
  • By us. We may suspend or terminate your access at any time if we reasonably believe you have violated these Terms, or if we must do so to comply with law.
  • Your data after termination. We retain and delete workspace data as described in Section 6 of the Privacy Policy. If your account is terminated for a reason other than a violation of these Terms, we will give you a reasonable opportunity to request a copy of your data first.
  • Effect of termination. Sections 3 (fees already accrued), 4 (your data), 5 (AI disclaimer), 7 (no warranty), 8 (liability), 9 (indemnification), 12 (governing law), and any other section that by its nature should survive will survive termination.

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date and bump the LEGAL_POLICY_VERSION constant inside the application so you are prompted to re-accept. For material changes, we will also notify you through the application or by email where we have one.

Your continued use of Brin after an update constitutes acceptance of the updated Terms.

12. Governing law and disputes

  • Governing law. These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to conflict-of-laws principles. For users in the Philippines, the laws of the Republic of the Philippines apply concurrently to the extent required by Philippine mandatory law.
  • Informal resolution first. Before starting an arbitration or filing any claim, you agree to email privacy@brinsolutions.com describing the dispute in reasonable detail. We will respond in good faith within 30 days. Many disputes can be resolved this way.
  • Binding individual arbitration. Except for the carve-outs below, you and Brin Solutions agree that any dispute, claim, or controversy arising out of or relating to these Terms or Brin will be resolved by FINAL AND BINDING INDIVIDUAL ARBITRATION, not in court, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or, for a dispute between businesses, its Commercial Arbitration Rules) then in effect. If AAA is unavailable, the parties will select a comparable provider such as JAMS. The arbitrator decides all issues, except that a court decides the enforceability of this arbitration provision and the class-action waiver. Judgment on the award may be entered in any court of competent jurisdiction.
  • Class-action waiver. You and Brin agree that each may bring claims only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding. If this waiver is found unenforceable as to a given claim, that claim (and only that claim) will proceed in court, and the rest of this Section still applies.
  • Carve-outs. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to protect intellectual property or confidential information.
  • Arbitration fees. For a consumer dispute, Brin Solutions will pay the arbitration fees required by the AAA Consumer Arbitration Rules beyond the consumer's initial filing fee.
  • Location. Arbitration will be conducted by document submission or video where the rules allow. Any in-person hearing will be held in the county where you reside, or as the rules otherwise require.
  • 30-day opt-out. You may opt out of this arbitration provision by emailing privacy@brinsolutions.com within 30 days of first accepting these Terms, stating your name and that you opt out. Opting out does not affect any other part of these Terms.
  • Court matters. For any dispute not subject to arbitration (including enforcement of the arbitration provision or the carve-outs above), you and we agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware, except where Philippine mandatory law requires otherwise, in which case the courts of the Philippines will have concurrent jurisdiction.
  • Philippines users. Where Philippine mandatory law gives a consumer a non-waivable right to local courts, this arbitration provision applies only to the extent that law permits.

13. Copyright complaints

Brin Solutions respects intellectual property rights. If you believe content handled through Brin infringes your copyright, email privacy@brinsolutions.com with: identification of the work; identification and location of the material you believe infringes; your contact information; and a statement that you believe in good faith the use is not authorized. We will review valid reports and remove or disable infringing material where appropriate, and may suspend or terminate users who repeatedly infringe.

14. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and the AI Disclosure, are the entire agreement between you and us regarding Brin.
  • Severability. If any provision is held unenforceable, the remaining provisions will remain in effect.
  • No waiver. Our failure to enforce any provision is not a waiver of that provision.
  • Assignment. You may not assign these Terms without our written consent. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of assets.
  • Notices. We may give you notice through the application or to any contact address you have given us. You may give us notice at privacy@brinsolutions.com.
  • Independent contractors. Nothing in these Terms creates a partnership, employment, agency, or joint venture between you and us.

15. Contact

Questions about these Terms:

Change history

We keep this list so you can see what has changed and when.

  • August 17, 2026 — Material change. Updated these Terms to describe Brin as a hosted service. Previous versions granted a license to install Brin on your own hardware and stated that your data was stored locally on your device and that you were responsible for paying AI providers directly. None of that reflects how the product works. Section 2 now grants a right to access a hosted service. Section 4 states that your workspace is stored on infrastructure we operate, that we keep backups for operational resilience, that you may request a copy of your data, that you are responsible for third-party information you upload, and that AI provider access is included in the service rather than billed to you separately. Section 10 replaces uninstalling with closing your account and adds what happens to your data afterward. Added Section 3, which sets out fees, renewal, trials, cancellation, refunds, failed payment, price changes, and taxes; the document previously contained no payment terms at all despite Brin being a paid service. Your ownership of your content is unchanged, as are the warranty, liability, arbitration, and copyright terms. These revisions are under counsel review.
  • July 7, 2026 — Clarified that Brin Solutions is a United States company and that using Brin, including any payment, is a transaction with a U.S.-based company. Non-material clarification.
  • June 16, 2026 — Reviewed by counsel: arbitration provision (§11), copyright complaints (§12), and business address (§14).