Brin Front Desk
Never miss an opportunity because nobody answered.
Appointment-based businesses lose customers to the phone. Staff are with a client, the front desk is busy, or the business is closed. Brin Front Desk answers those calls, handles routine questions, captures who called and what they wanted, and books appointments, so an unanswered phone stops costing you customers.
The Problem
A Missed Call Is a Missed Customer
For an appointment-based business, the phone is the front door. When it rings and nobody picks up, the caller does not usually leave a voicemail and wait. They call the next business on the list.
The frustrating part is that this rarely happens because anyone did something wrong. It happens because everyone was busy doing the actual work.
- Your staff are with a customer and cannot get to the phone
- The front desk is handling a line of people already
- It is after hours, a weekend, or a holiday
- You are short-staffed or in the middle of a rush
- The call comes in while everyone is mid-appointment
What It Does
Someone Answers, Every Time
Brin Front Desk picks up the calls your team cannot, handles what it can handle, and makes sure you know about the ones that need a person.
- Answers inbound calls when your team cannot get to the phone
- Handles routine questions about hours, location, services, and availability
- Captures caller details and what the call was about
- Books appointments into your schedule
- Covers after-hours calls and busy periods
- Hands off to a person when a call needs one
Human Oversight
It Knows When to Get a Person
Front Desk is built on the same principle as the rest of the Brin portfolio: AI handles the repetitive part, and people stay in control of the consequential part.
Routine calls get handled. Anything sensitive, unusual, or outside what it should be deciding gets routed to you instead of guessed at, and you see what came in either way.
Who It Is For
Built for Appointment-Based Businesses
Dental practices, salons, med spas, gyms, and other appointment-driven businesses where a missed call is a missed customer.
- Dental and medical practices
- Salons and barbershops
- Med spas and wellness studios
- Gyms and fitness studios
- Home and field service businesses
- Any business that runs on appointments
Stop Losing Callers to a Busy Phone
Tell us how your front desk runs today and where calls are getting missed, and we will show you what Brin Front Desk would handle.
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